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I am outraged. I feel violated as over $9,000 worth of furniture, silver, china, collective dolls, was stolen by a Cube Smart tenant, removed by Police in September of 2012. This was confirmed by the Cube Smart Manager. When I went there in December (later in the...
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Anonymous
anonomous

That story seems to be a recurring nightmare around the country. Cubesmart employees seem to be involved in the burglaries at some locations. Prices of longtime tenants steadi...

#437674
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I rented a storage unit online. Within minutes someone from the facility called me to verify and informed me that I would be required to buy "their" insurance even if I have homeowner's insurance. I checked their corporate website and spoke with their customer service...
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Anonymous
Explaination

Simply not true, you have to show proof of insurance at time of rental in order to not get the store's insurance... If you cant show proof, purchase the store's insurance and...

#437409
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A Cubesmart employee gave out her emergency code, (which is against policy) and soon after our property was stolen. Our situation was reported to the owner and of course the Police. The CubeSmart owner was a complete unprofessional human. He was combative and was not...
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#433590
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I WILL NEVER GO THERE AGAIN. They are liers and thieves. They will sell your belongings without hesitation. I was only 4 weeks past due and they were going to sell off everything. Not right. I stayed in contact with the office and told them of the problem and they...
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Anonymous
Anonymous

Great answer, Teacher!

Anonymous
Teacher

There is scientific evidence which proves that meeting your obligation of PAYMENT ON TIME would prevent your stress and agrevation. :roll

#432551
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BUYER BEWARE. Review the rental agreement VERY CAREFULLY. I was just charged an entire month's rent for my storage unit for 2 DAYS of storage. Rent was due on the 1st of the month, and my checking account was debited $114 on 2/1/2013. On 2/2/2013 I cleared my unit...
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Anonymous
Anonymous

Cube Smart will sell your unit without notification. I am in the process of opening up a case right now. If you've had a problem like this let me know because it will more tha...

Anonymous
Humdrum

Why does Cubesmart suck? It's in the contract that renters pay for a month's rent and since you decided not to get your belongings out by end oc month, you literally and figur...

#382517
Reply to reviews
CUBESMART (FORMERLY SELF STORAGE IN BRONX, NY) LURES YOU IN WITH CREATIVE MARKETING - INITIAL LOW RENTAL FEES AND THE FIRST MONTH FREE. THEN AFTER A YEAR, YOUR REWARD FOR CUSTOMER LOYALTY THEY INCREASE YOUR RATES. SECOND YEAR, TO CONTINUE SHOWING THEIR APPRECIATION...
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Anonymous
Kmb

We have been with Cube Smart less than 6 months and they already sent a notice to raise our rate for a 5x10 space by $10/mo. I am fighting it and will leave if I have to as th...

Anonymous
tradgedy

That is common practise in many of Cubesmart storages. The onsight employees let people on the premises after hours. There has even been a reported problem concerning drugs fo...

#345533
Reply to reviews
I have a complaint agaidn cube smart storage former U-Store it. They have a blond women "Michell MATTY"SHE SMELL ALCOHOL AND MARIHUANA RUDE AND SEND PEOPLE TO COMPETITORS. My employees are very uncomfortable; we had to move to another facilitiy where the storage...
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Anonymous
Anonymous

Their are quite a few good storage companies. (I know I own a small chain of 4. Its a game(for some) to try to "vacuum you in" Then BAMM rate hike. Wrong way and not very ethi...

Anonymous
Anonymous

Interesting that this person ended their complaint that they know to stay away fromPS. Guess what PS stands for Public Storage. Get your facts straight

#332628
Reply to reviews