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Cubesmart - Pissed

They did not contact me and auction off my things
#1349943
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Cubesmart - On going *** in Pittsburgh PA

After have all my belongings ruined with mold and mildew, I now have total filth throughout the entire building. After inquiring about my new due date for a different unit, the person in charge just didn't give a *** This place is not fit for business of any sort.
1.1
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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#1340904
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I have terminated my storage on July 26th 2018. Transaction Number 1038695284 Account number 1003902394. I have been waiting for my refund of 2,326,72 , it's has been almost 4-weeks and when I call them tell me it's been approved . I have contract the general manager...
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#1333542
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storage unit #292 Woonsocket R.I. 8-15 2018 bought the unit online only to find out unit had been loaded with trash by facility 22 mattresses at our cost to dispose of at $50.00 each in Brockton ma. 4 junk televisions and two and a half 15 foot cube trucks full of...
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#1332773
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I’ve had my unit almost 2yrs. Within that time my storage has went from $99 to $109 now starting in September it will be $138. UNBELIEVABLE! IN my opinion that is wrong. CubeSmarts are being built all over and the customers has to pay for them. I also think it wrong...
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1.7
#1329334
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Cubesmart - Really bad experience they don’t care of they clients !!

Cube smart are not run good by they owner and I am very disappointed
#1321024
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Cubesmart - Really disappointed

if you miss 2 months of payments guess what for what started @ $127. and change is now $385. and change now everything i had for furniture, clothes, ect. ect. things passed down to me will go to the action block. i lost my mom and then my stepdad. all i can imagine is strangers going thru my stuff sickens me to death. oh thats too bad cause you cant make partial payments. really sucks roally??
1.3
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
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#1306119
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This location advertised a special. I leased a space, then decided to upgrade to a larger unit. She made the switch. However, prior to her making the switch, she failed to inform me that the larger unit did not qualify for the special.This should have been disclosed to...
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1.0
I liked
  • Clean facility
I didn't like
  • Cancellation policy
  • Failure to disclose
  • Management
#1296911
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Cubesmart - Unhappy customer

I paid bill for first month. Then i get email saying i still own for this month. Then i get email today saying that i owned over $200. Then they denied my access to my unit. So i would never you this company again. They can get the paper work right and can't do anything right!!!!!!!
1.3
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1292341
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Been a customer of theirs for 5+ years and even had two units at one time. Every time I turned around the rates went up. My loyalty and time with you meant nothing. I got sick of it all and moved out when they went from $219 a month to $250 with very little warning....
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1.9
I didn't like
  • Way i was treated after years of being there
#1290970
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