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Cubesmart - Profiling

Cubesmart - Profiling
Cubesmart - Profiling
They go down the aisles surveilling patrons. The last time I was there, they came by twice in a span of about 15 minutes.
#1428595
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Cubesmart - Disgusted and Disgruntled*

My locks have been cut leaving my belongings subject to theft, pricing increased for same service simply because i wanted to change due date. Was forced into signing new contract for about $200 rather than $135 original contract was for. I am sorry i didnt research storage units more thoroughly, i should've looked for indoor storage cuz the day i get my stuff ill have to chisle thru dirt and dust just to access my stuff
1.2
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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#1427230
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Cubesmart in Hemet, California - Looking for Better Storage

My locks have been cut off, leaving my units accessible to anyone to come and take my stuff. Aside from not going to really know whats missing until day i get my stuff and start unpacking. Had to sign new contract at around $200 mo just to get due date moved up a week but not at same price I'd been paying which was $135. ITS JUST A F'N BOX, what new, additional expenses can that incur??? I mean come on, no utility expenses that flucuate!!! And Ive been there since 2008 or 2009 and could've had enough money for a down payment towards a house after all those years. In addition, my locks have been cut off for no reason forcing me to purchase new ones
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
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Staff
Tracking Tool
Turnaround Time
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Website
#1427214
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Cubesmart - Angry customer

I have been in the storage facility prior to Cubesmart taking over for approximately 6 years. Cubesmart takes over and the prices keep rising at a ridiculous and I would say criminal design. I was told that they keep rising to force out those who have been customers for years so new customers could be charged more. There should be some federal regulation for control.
#1413983
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Cubesmart in Bradenton, Florida - Rat infested units

Cubesmart - Rat infested units
Cubesmart - Rat infested units
All of my belongings were chewed up by rats and this company not returning my calls
1.0
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#1409568
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Yes, I have a very bad experience as a customer, at sore 840 in New York, 2964 Shell Road, Brooklyn, NY 11224. And I am wondering where and/or how to make a voice:1. I have signed a paper, that they will take package sent to me, to my cube at their address.2. I have...
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3.0
I didn't like
  • Lies
  • Incorrect email notifications
  • Violating contract by refusing package delivery
#1404876
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I will drive an hour out of my way for excellent customer service in here at cube smart on East 18th in Aurora Colorado the general manager Miss Elaine is a perfect example I had a cube smart right next to me I talk to her I went in and her customer service and smile...
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5.0
#1401015
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Cubesmart - Bad Business
My local Cubesmart in *** GA advertises "free use of this truck when you rent from us" but they have had no truck available FOR MONTHS. It is dishonest - it's now a bait and switch. And they refuse to do the right thing, which is reimburse for a rental or discount...
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2.0
#1400944
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Cubesmart in Philadelphia, Pennsylvania - Chained gate couldn't get out without a fuss

Asked GM Serina andrews about the lock instant attitude and disrespectful.
2.6
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Customer service
Diversity of Products or Services
Insurance Quality
Price Affordability
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Turnaround Time
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#1397640
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I rented a unit and they told me I had a free month. As there was a change in plans, I never used the unit. To top it, it was dirty and had somebody else's garbage in it. They started calling me repeatedly, every day, various times a day. I mentioned that I was...
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1.0
#1389920
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