Manufacturer: Cubesmart Category: Storage Units Clear all filters (12 of 12 reviews match)
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Cubesmart is an unethical predatory self-storage company. First they hit you with an unlisted insurance fee which is 15% on top of a monthly rate. Then they sneakily increase rates on customers who have a contract with them in the hopes it goes unnoticed. If a consumer...
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1.0
Product
Cubesmart Self-storage Storage Unit
I didn't like
  • Predatory price increases
  • Dishonesty
  • Mandatory insurance
#1077351
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We have had the same unit since October 2015.The rates have increased twice in that time. We have a 10x15 non-climate controlled unit. Our rates started about $146 then up to $176 a month now and it is not like we cost them any thing. We also find palmetto bugs and...
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Product
Cubesmart Self-storage Storage Unit
#1056845
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I have been renting several units at this location, 4309 Ehrlich Road, Tampa, FL for the last four years and every year they increase my rent.What a rip off. Plus, if yo pay by credit card you get charged $3.95. Unfortunately, I am locked in renting these units for the...
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Product
Cubesmart Self-storage Storage Unit
#1047824
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Got 2 months behind and so Cubesmart tacked on 110.00 lien fees!! District manager for Sacramento wouldn't forgo the fees. We were going to pay in 5 days.. Its hard enough to pay these fees when you are struggling because of the economy.. he was not very...
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3.1
Product
Cubesmart Self-storage Storage Unit
#996030
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They changed the price all of a sudden and nobody had an explanation as to how it got changed.Then they said they were going to fix it and never did. I was then referred to the district manager Ravinder Singh who was very incompetent and rude. The staff was very...
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2.3
Product
Cubesmart Self-storage Storage Unit
#944116
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I have had my storage with CubeSmart for 6 years. This year suddenly I get a rent increase postcard that it will go up $35 per month (!). It seems I am being penalized for giving them business for 6 years. I wrote an email to the facility where the storage is and...
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1.7
Product
Cubesmart Self-storage Storage Unit
I liked
  • I liked it up to 2015 when staff was friendly and helpful
I didn't like
  • Management
  • Unprofessional managers
  • Pricing
#939892
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That is like those annoying baggage fees the airlines charge. I am going to search for an honest company that doesn't gouge customers with hidden fees. CubeSmart should advertise their true cost of renting from them. Going elsewhere and would let all know of their...
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Product
Cubesmart Self-storage Storage Unit
#917284
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I have been a long-term renter and Cubesmart again just increased my rent $30 per month or $360 per year. It is nearly 20 percent! I didn't receive a notice but when I paid this month online I saw the rent increase starting next month. No wonder their profits are...
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2.2
Product
Cubesmart Self-storage Storage Unit
#899228
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CubeSmart is exploiting the most vulnerable demographic by squeezing every last dime they can out of customers to fatten executive and shareholders million dollar bank accounts at the expense of the poor lower and struggling middle classes. This is a glaring example...
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3.3
Product
Cubesmart Self-storage Storage Unit
#898448
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Cubesmart - Over paid on storage.

#1075909
I paid for my storsge jun 25th. For the month of july and i moved out of storage the second week in july. No one told me that i was not getting a refund if i didnt use thr entire month of july. We need to resolve this issue. Asap
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CubeSmart has raised my rent 3 times in 6 months

#1071658
With no notice CubeSmart increases my rent approximately every other month.
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Cubesmart Self-storage Storage Unit Review

#1001731
MOVE IN ONE YEAR AGO. I GOT TWO OF THE LARGER UNITS. MANGER GOT ME IN AT PRICE I COULD AFFORD. I Have had rate increases that put my payments above what I can pay. If you rent from Cube Smart be ready for taye increases of 10 precent every half year. I need a increase my income
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