Product: Cubesmart Self-storage Storage Unit Clear all filters (17 of 17 reviews match)
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If your thinking of renting space from Cubesmart, be prepared for constant rate increases. In the roughly 12 years I've had the space, the rent has more than doubled! If you pay your bill on line, the chislers even have the gall to charge a convenience fee! Such a big...
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Anonymous
Yuri_905

I hear where you're coming from sheer are many people that tend to hoard and hang onto stuff way beyond its useful life. But you are not qualified to make that determination a...

Anonymous
William

HOARDERS.They've even made TV shows about you people.And other shows about stuffed abandoned storage units.How could you store things for 12 years ?You've spent way more money...

1.0
Product
Cubesmart Self-storage Storage Unit
I didn't like
  • Frequent price increases
#1135386
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Renting from them now.Believe that they are picking out locks to our units. Don't know what the stickers are about. But the have a bunch of locks sitting behind their counter unpackaged. My belief is that they are using matching codes from the package of new locks and...
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Cubesmart Self-storage Storage Unit
#1086967
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Cubesmart is an unethical predatory self-storage company. First they hit you with an unlisted insurance fee which is 15% on top of a monthly rate. Then they sneakily increase rates on customers who have a contract with them in the hopes it goes unnoticed. If a consumer...
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1.0
Product
Cubesmart Self-storage Storage Unit
I didn't like
  • Predatory price increases
  • Mandatory insurance
  • Pricing
#1077351
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Cubesmart - Ruined belongings!

#1134860
1.0
Details
Had belongings in a "climate controlled" unit, when I went to retrieve my belongings I come to find mildew and mold all over and throughout my stuff. On top of that, I'm asthmatic so I can't even do anything with my stuff and the company refuses to do anything about it!
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Cubesmart - Pissed off

#1098032
1.2
Details
They changed the door but yet they cut our lock off and don't. Notify anyone the storage was in my fathers name but he is 100% handicap so it's hard for him to get out and about they would not released the key to me
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Cubesmart - Over paid on storage.

#1075909
I paid for my storsge jun 25th. For the month of july and i moved out of storage the second week in july. No one told me that i was not getting a refund if i didnt use thr entire month of july. We need to resolve this issue. Asap
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CubeSmart has raised my rent 3 times in 6 months

#1071658
With no notice CubeSmart increases my rent approximately every other month.
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We have had the same unit since October 2015.The rates have increased twice in that time. We have a 10x15 non-climate controlled unit. Our rates started about $146 then up to $176 a month now and it is not like we cost them any thing. We also find palmetto bugs and...
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Cubesmart Self-storage Storage Unit
#1056845
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I have been renting several units at this location, 4309 Ehrlich Road, Tampa, FL for the last four years and every year they increase my rent.What a rip off. Plus, if yo pay by credit card you get charged $3.95. Unfortunately, I am locked in renting these units for the...
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Cubesmart Self-storage Storage Unit
#1047824
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Got 2 months behind and so Cubesmart tacked on 110.00 lien fees!! District manager for Sacramento wouldn't forgo the fees. We were going to pay in 5 days.. Its hard enough to pay these fees when you are struggling because of the economy.. he was not very...
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3.1
Product
Cubesmart Self-storage Storage Unit
#996030
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They changed the price all of a sudden and nobody had an explanation as to how it got changed.Then they said they were going to fix it and never did. I was then referred to the district manager Ravinder Singh who was very incompetent and rude. The staff was very...
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2.3
Product
Cubesmart Self-storage Storage Unit
#944116
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I have had my storage with CubeSmart for 6 years. This year suddenly I get a rent increase postcard that it will go up $35 per month (!). It seems I am being penalized for giving them business for 6 years. I wrote an email to the facility where the storage is and...
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1.7
Product
Cubesmart Self-storage Storage Unit
I liked
  • I liked it up to 2015 when staff was friendly and helpful
I didn't like
  • Price gouging
  • Pricing
  • Management
#939892
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That is like those annoying baggage fees the airlines charge. I am going to search for an honest company that doesn't gouge customers with hidden fees. CubeSmart should advertise their true cost of renting from them. Going elsewhere and would let all know of their...
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Cubesmart Self-storage Storage Unit
#917284
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I have been a long-term renter and Cubesmart again just increased my rent $30 per month or $360 per year. It is nearly 20 percent! I didn't receive a notice but when I paid this month online I saw the rent increase starting next month. No wonder their profits are...
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2.2
Product
Cubesmart Self-storage Storage Unit
#899228
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