Product: Cubesmart Self-storage Storage Unit Clear all filters (19 of 19 reviews match)
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On Saturday April 7, 2018 at around 1:45pm I received a phone call from my father about the storage unit not being paid for. The store manager Emmanuel Williams let me know that I had paid for a separate account that I had opened. I knew he was wrong due to previously...
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Cubesmart Self-storage Storage Unit
I liked
  • Location & building
I didn't like
  • Staff attitude behavior
#1235067
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Cubesmart - Dishonest Employees at 138-54 94th Avenue
When I went to retrieve my belongings at the 138-54 94th Avenue, Jamaica, NY facility this January 2018, to my surprise my home theater system (Sony A/V receiver, Graphic Band equalizer and Sony 400 CD changer) was missing.In addition, two Xbox 360 consoles was also...
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Anonymous
Camille Anderson

I too was a victim of theft at the CubeSmart Storage Unit. I had rented a unit from August 2017 to April 8, 2018. It wasn't until we unloaded our property and started unpackin...

1.0
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Cubesmart Self-storage Storage Unit
#1184458
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If your thinking of renting space from Cubesmart, be prepared for constant rate increases. In the roughly 12 years I've had the space, the rent has more than doubled! If you pay your bill on line, the chislers even have the gall to charge a convenience fee! Such a big...
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Anonymous
Yuri_905

I hear where you're coming from sheer are many people that tend to hoard and hang onto stuff way beyond its useful life. But you are not qualified to make that determination a...

Anonymous
William

HOARDERS.They've even made TV shows about you people.And other shows about stuffed abandoned storage units.How could you store things for 12 years ?You've spent way more money...

1.0
Product
Cubesmart Self-storage Storage Unit
I didn't like
  • Frequent price increases
#1135386
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Cubesmart - Ruined belongings!

Had belongings in a "climate controlled" unit, when I went to retrieve my belongings I come to find mildew and mold all over and throughout my stuff. On top of that, I'm asthmatic so I can't even do anything with my stuff and the company refuses to do anything about it!
1.0
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Cubesmart Self-storage Storage Unit
#1134860
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Cubesmart - Pissed off

They changed the door but yet they cut our lock off and don't. Notify anyone the storage was in my fathers name but he is 100% handicap so it's hard for him to get out and about they would not released the key to me
1.2
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Cubesmart Self-storage Storage Unit
#1098032
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Renting from them now.Believe that they are picking out locks to our units. Don't know what the stickers are about. But the have a bunch of locks sitting behind their counter unpackaged. My belief is that they are using matching codes from the package of new locks and...
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Cubesmart Self-storage Storage Unit
#1086967
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Cubesmart is an unethical predatory self-storage company. First they hit you with an unlisted insurance fee which is 15% on top of a monthly rate. Then they sneakily increase rates on customers who have a contract with them in the hopes it goes unnoticed. If a consumer...
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1.0
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Cubesmart Self-storage Storage Unit
I didn't like
  • Dishonesty
  • Pricing
  • Mandatory insurance
#1077351
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Cubesmart - Over paid on storage.

I paid for my storsge jun 25th. For the month of july and i moved out of storage the second week in july. No one told me that i was not getting a refund if i didnt use thr entire month of july. We need to resolve this issue. Asap
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Cubesmart Self-storage Storage Unit
#1075909
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CubeSmart has raised my rent 3 times in 6 months

With no notice CubeSmart increases my rent approximately every other month.
Product
Cubesmart Self-storage Storage Unit
#1071658
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We have had the same unit since October 2015.The rates have increased twice in that time. We have a 10x15 non-climate controlled unit. Our rates started about $146 then up to $176 a month now and it is not like we cost them any thing. We also find palmetto bugs and...
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Cubesmart Self-storage Storage Unit
#1056845
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