Product: Cubesmart Storage Unit Clear all filters (0 of 79 reviews match)
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Been a customer of theirs for 5+ years and even had two units at one time. Every time I turned around the rates went up. My loyalty and time with you meant nothing. I got sick of it all and moved out when they went from $219 a month to $250 with very little warning....
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1.9
Product
Cubesmart Storage Unit
I didn't like
  • Way i was treated after years of being there
#1290970
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Don’t use curbsmart Employees tell me they are raising prices Every 6 months Went up 40 dollars a month in 1 year
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Anonymous
Anonymous

Common with larger storage unit companies. Especially if one gets a promotional rate like one month free. The problem is they put rent increases in fine print and won't say ho...

1.0
Product
Cubesmart Storage Unit
#1207407
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Cubesmart - Item 551933 unit 207 I'd 1773021

After purchasing a unit with CubeSmart auctions they hold the unit for two days for a tenant that did not show up and gave me my $900 back because they canceled the auction to wait for the tenant if the tenant shows up before I do they say they give the unit back they lie if the tenant does not show up they still take the unit they have no ethics beware
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Cubesmart Storage Unit
#1207306
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Have had my unit for 15 years never had a problem until cubesmart bought them. Was set up for auto pay but when cubesmart took over everything changed. I was told I had to call every month to make payments unless I wanted to pay 1 month in advance. Why should I pay in...
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Anonymous
Anonymous

Most storage units that get bought out by a national or regional go down hill along with becoming much more expensive. They don't care about long term customers and the steady...

1.5
Product
Cubesmart Storage Unit
I liked
  • Was good until cubsmart bought it
I didn't like
  • Multiple late fees
  • Shady tactics
  • Frequent price increases
#1186959
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Cubesmart - Excellent needed to talk w manager

You have helped me contact them and it was resolved. Actually I received an insurance policy for my contents by email I wanted to make sure it was not a scam as I took out insurance when I rented the unit. John said he would review it with me
Product
Cubesmart Storage Unit
#1184268
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Cubesmart - Be aware avoid

Hospitalized in icu family tried to make payment cubesmart refuses to allow! Manager rude to emergency contact! District manager left several calls did not return one!!! Refuses payment and says we are putting in auction! Tried since November December and January will not allow and corporate defers calls! Do not put anything in this shady business!
Product
Cubesmart Storage Unit
#1176158
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Cubesmart - Late fee

How on earth does cubesmart get away with giving you a grace period of 5 days but charges you a late fee if you pay after the first but before the 6th. Also, what is with the insurance? They seem to be getting more out of it than I am.
Product
Cubesmart Storage Unit
#1163345
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They are the worst storage company!my bill is never the same if ur late they charge late fees, lein fee, auction fee and they will not explain my bill to me at all! They locked me out and when i paid it my lock was cut off and they had been in my unit and i had to pay...
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5.0
Product
Cubesmart Storage Unit
#1160573
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Cubesmart - Do not use company! Beware!

The Burlington N.C. cubesmart is no good. The place is a complete ripoff, the experience was a horiffic one. They get you in there with added fees, to just try to keep your possessions. No such thing as valued customer.
Product
Cubesmart Storage Unit
#1118879
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Cubesmart - 24 hour access never works have paid every month for 15 many

Said every thing is set did not work again
1.1
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Product
Cubesmart Storage Unit
#1109663
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