Product: Cubesmart Storage Unit Clear all filters (0 of 99 reviews match)
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My name is Melva Robinson and On Friday, January 11, 2019, I received a call from a CubeSmart employee at the Falton Street location in Shreveport, LA inquiring if I had a lock on my storage and there’s currently no lock on it. I am in California and immediately...
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2.9
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Cubesmart Storage Unit
#1450006
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Cubesmart - Very Bad Experience

I would strongly suggest that people stay away from CubeSmart. They made a huge accounting error regarding my account and were less than helpful when trying to resolve the issue. The manager of the facility was also very abusive and rude both while moving in and during my move out.
1.7
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Cubesmart Storage Unit
#1435636
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Cubesmart - Cannot access my unit due to their error and cannot get in touch with any!!

This company has me locked out of my unit and my bill is paid. I can only unlock one lock and there is no emergency number posted anywhere. Various numbers all go back to the sales center. I have left several messages and no return phone call. Completely unacceptable.
1.6
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Cubesmart Storage Unit
#1432438
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Cubesmart - Storage unit breakin

My storage unit was broken into and the managers are not willing to do anything to accept liability or compensate me for the damage to my belongings and missing parts on my car that was stored in the storage unit. I locked my unit and they broke the asp on the unit and stole my belongings. Do not rent a unit at Cubesmart.
1.0
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Cubesmart Storage Unit
I didn't like
  • That my storage unit was broken into
#1431256
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Cubesmart - Disgusted and Disgruntled*

My locks have been cut leaving my belongings subject to theft, pricing increased for same service simply because i wanted to change due date. Was forced into signing new contract for about $200 rather than $135 original contract was for. I am sorry i didnt research storage units more thoroughly, i should've looked for indoor storage cuz the day i get my stuff ill have to chisle thru dirt and dust just to access my stuff
1.2
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Customer service
Diversity of Products or Services
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Cubesmart Storage Unit
#1427230
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Cubesmart - Angry customer

I have been in the storage facility prior to Cubesmart taking over for approximately 6 years. Cubesmart takes over and the prices keep rising at a ridiculous and I would say criminal design. I was told that they keep rising to force out those who have been customers for years so new customers could be charged more. There should be some federal regulation for control.
Product
Cubesmart Storage Unit
#1413983
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When I asked them in person why did they refuse to take the package, they said first (1) the name was not on the package, then they said (2) nothing was on the package, only CubeSmart, then (3) they said the cube number was not on the label. BUT I can prove and print...
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3.0
Product
Cubesmart Storage Unit
I didn't like
  • Lies
  • Incorrect email notifications
  • Violating contract by refusing package delivery
#1404876
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Cubesmart - Bad Business
My local Cubesmart in *** GA advertises "free use of this truck when you rent from us" but they have had no truck available FOR MONTHS. It is dishonest - it's now a bait and switch. And they refuse to do the right thing, which is reimburse for a rental or discount...
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2.0
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Cubesmart Storage Unit
#1400944
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I rented a unit and they told me I had a free month. As there was a change in plans, I never used the unit. To top it, it was dirty and had somebody else's garbage in it. They started calling me repeatedly, every day, various times a day. I mentioned that I was...
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1.0
Product
Cubesmart Storage Unit
#1389920
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Cubesmart - Cube Smart Me Estafo

Cubesmart - Cube Smart Me Estafo
Cubesmart - Cube Smart Me Estafo
Cubesmart - Cube Smart Me Estafo
Cubesmart - Cube Smart Me Estafo
Cubesmart - Cube Smart Me Estafo
Ni pertenencia ni Dinero despues de firmar un acuerdo
Product
Cubesmart Storage Unit
#1384568
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