210 Church St, Wakefield, RI 02879, USA
Not resolved
Customer service
Value for money

I moved to southern RI in July of 2014 and had to put my furniture, small appliances, etc into storage. I used Cubesmart in South Kingstown, RI.

My son and I moved in with my parents while I looked for work and a place to live. In April of 2017 I was able to move to a home of my own and when the moving company went to Cubesmart to pack up my possessions a large portion of them were covered with mold and were unable to be used. I lost a leather couch, box spring for my mattress and numerous appliances. I was told by a Cubesmart employee that I didn't have a climate controlled unit and storing them in a not climate controlled unit was the same as leaving them outside.

I thought I had rented a climate controlled unit!

I had insurance with Cubesmart for my possessions but the insurance wouldn't cover mold damage. So after 2 years and 9 months I was short $6,000 - $7,000.

Product or Service Mentioned: Cubesmart Storage Unit.

Reason of review: damaged property left in storage unit.

Monetary Loss: $6000.

I didn't like: Cubesmart took no responsibility for wet storage unit.

  • Cubesmart Mold And Mildew
Company wrote 0 public responses to the review from May 26, 2017.
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