When I went to retrieve my belongings at the 138-54 94th Avenue, Jamaica, NY facility this January 2018, to my surprise my home theater system (Sony A/V receiver, Graphic Band equalizer and Sony 400 CD changer) was missing. In addition, two Xbox 360 consoles was also stolen.
I rented the space and paid $300 per month including insurance premiums for four years. The manger could not explain how many stuff came missing. His only explanation is that my lock was cut because I was late a few days in my payment last year. They had no business rampaging through my things after they cut my lock.
I have requested for a claim form and he is dragging his feet and coming up with excuses. I paid insurance premiums for four years.
Product or Service Mentioned: Cubesmart Self-storage Storage Unit.
Reason of review: Stolen property.
Monetary Loss: $2200.
Preferred solution: Full refund.