1.5
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1 comment

Update by user Sep 11, 2018

The location on my review is wrong. The proper location is 630 West Camino Casa Verde, Green Valley, Az 85614

Original review posted by user Sep 11, 2018

I have rented a storage space from CubeSmart since 2012. EVERY SINGLE YEAR they have increased my rent by $10.00 a month.

This year they INCREASED it by $20.00 a month! The manager explained that another company decides if, what, how much, the increase is going to be by determining factors. I let her know that none of the units are climate controlled, so no electricity, no water, just a cement storage unit, THAT'S IT! I let her know that if they were not losing customers I would be shocked.

I have put up with this for 6 years and will no longer be ripped off by this company. The manager told me that the size unit I have is going for over $200.00 a month, if this is true they must be climate controlled or have other amenities for clients.

Product or Service Mentioned: Cubesmart Storage Unit.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

I didn't like: Predatory price increases.

  • Cubesmart Price Gouging
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Anonymous
#1564903

I completely agree. They scam customers and have the worst customer service.

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