Hyattsville CubeSmart near Salvation Army on Kenilworth Avenue
On About October 17th they General Manager an African American woman abuses her authority and is vindictive. I purchased about 150+ storage units from Storage Treasures and when I went to pick up my unit at the Hyattsville location the manager was slow as a turtle processing my paper work.
Took her about 35 minutes to complete about three simple forms and then she has a nasty sarcastic attitude. Always complaining about her job. She even said she wanted my car keys as collateral in order to use a hand truck to load my belongings onto my vehicle. I refused.
She was not prepared for me when I arrived although I spoke to her in advance twice before coming.
She reported me as a no show and tried to have me barred from Storage Treasures site but they saw through her nastiness. Sad to say she is a disservice to Cubesmart as a company.
Reason of review: Poor customer service.
Location: Hyattsville, Maryland
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