I rented a storage with cubesmart storage. I paid my insurance as required and payments were set up on my credit card so it was never late.
After a few months I visited my storage and my items were damage with rat *** and eaten by them as well. I was told by the insurance that they did not cover rodent damage. I contacted the office and they acknowledge having a rodent problem and advised me to call corporate. The corporate office said they would submit this to the insurance office through their office.
After waiting a while, I was contacted by a lawyer saying they're not responsible as indicated in my contract. So nobody wants to take responsibility for my damaged items. Take it from me, your things are not safe with cubesmart.
I will now have to take them to small claims court. I would not recommend cubesmart.
Product or Service Mentioned: Cubesmart Sanitary Conditions.
Reason of review: Bad quality.